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How we handle and protect your information.
Our Privacy Policy outlines how we protect and handle your confidential information, from brand strategies to designs. We comply with data protection laws while ensuring your sensitive information remains secure.
Information We Collect
• Client contact details • Project requirements and briefs • Payment information • Website usage data • Communication records
How We Use Information
• Project delivery and management • Client communication • Service improvement • Legal compliance • Marketing with consent
Data Protection
• Industry-standard security measures • Encrypted data transmission • Secure server storage • Regular security audits • Access limited to necessary personnel
Information Sharing
• Never sold to third parties • Shared only with authorized project partners • Legal requirements when applicable • Client approval required for case studies
Your Rights
• Access your data • Request corrections • Delete your information • Opt out of marketing • Export your data
Cookies and Tracking
• Essential functionality cookies • Analytics for website improvement • User preference storage • Option to decline non-essential cookies
Data Retention
• Project files: 3 years after completion • Financial records: 7 years • Marketing data: Until opt-out • Regular data review and cleanup
Contact Us
For privacy concerns: Email: daryn@firewerksstudio.com Address: 180 Katherine Street, Sandton 2090 Johannesburg South Africa